Clients prefer to use your website rather than contact you. As direct contact is more expensive, it makes sense for the business too. So, we need to ensure their online search experience is a good one.
Symilarity’s Helix product API’s (application programming interface) enables you to integrate an excellent search experience within your site.
- Filter with facets, eliminating unnecessary results.
- Rank results by relevance, not just keyword matching.
- Recommend results using similarity matching.
- Use machine learning to rank results based on the user query.
- Use synonyms to accommodate spelling errors.